About Me
My Services
I offer a range of services designed to ensure your dental, medical, private practice or small business thrives. My expertise covers computer configuration and software support for platforms like Dentrix, Eaglesoft, XL Dent, Romexis, Microsoft 365, and QuickBooks. Additionally, I handle tech support, repairs, estimates and purchases for office equipment like computers — including desktops, laptops, MacBooks, and Chromebooks — as well as servers and network management, ensuring seamless wired and wireless networking. This allows you to concentrate on what really matters: your patients or business customers.
Recognizing that every dental, medical, private practice and small business have unique needs, I provide tailored consultations to develop sensible solutions that align with your specific requirements, budget, and goals. I’ll create a detailed action plan that suits your practice or business. Furthermore, I offer staff training and approachable support, empowering your team to understand their roles, manage time effectively, and optimize production and collections.
Let's work together to enhance your operations and help you succeed!
My Experience
I hold a degree in Business Administration with a specialization in Computer Systems Engineering. Since my early college days in Colombia, I've been dedicated to developing technological solutions for dental, medical, private practices and small businesses, focusing on training and implementation.
For the past 18 years, I have served as a Dental Practice Administrator, where I've taken on a variety of roles including IT Development, Maintenance, and Management, as well as Insurance and Billing Management at a reputable dental office. Now, as a healthcare and small business consultant, I leverage my management expertise while integrating technology, including computer repair, server and network architecture, along with installation and configuration services tailored for dental, medical, private practices and small businesses.
My Skills
I have a keen eye for detail that allows me to pinpoint inefficiencies in processes, uncover organizational issues, and identify weaknesses in computer security. By recognizing these areas, I can develop effective solutions and action plans aimed at maximizing productivity, enhancing your collections, and optimizing resource utilization.
I thrive under pressure and consistently deliver high-quality results within tight deadlines. My strong interpersonal skills enable me to implement customized plans that align with your specific needs. I am also fully compliant with all necessary requirements to ensure your office remains safe, meeting and exceeding the standards of the dental industry and other business regulations.
My Passions
When I'm not at work, my time is often spent with my wonderful daughter, whether we’re collaborating on projects or indulging in our shared passion for gaming and handcrafting. Soccer is a big part of my life too; I play as a goalkeeper for the "LOL" team in the Lawrence Adult Soccer League.
I have a keen interest in staying informed about the latest in the dental industry, particularly through journals and news related to small businesses. I make it a point to keep up with new products and innovations in dental software, changes in dental insurance, and updates from organizations like the ADA® and KDA. Being knowledgeable about the latest technology, security threats, and software and hardware advancements relevant to dental offices and small businesses is important to me.
